Fantastic Friday - March, 2016
If you've been following our blog, you know that on the last Friday of every month, we get our whole family here at Alberta Lift & Equipment Rentals together for a staff lunch and meeting. This gives us all a great opportunity to discuss our challenges and successes of the previous month, as well as helps us to discover how we can improve in the future.
This month we had a lot of successes to be proud of. Our service call time was down to 1:24 on average across 40 calls. This is up from last month's record of 1:42, which was already an industry standard.
We're looking forward to boosting this even further in April, 2016.
Our employee of the month was also announced at Fantastic Friday. We all congratulated Mark Pineda on his excellent work and dedication in March.
We also celebrated 2 work anniversary's. These anniversaries mean a lot to us because they prove that we are treating our employees well and that they are enjoying working at Alberta Lift!
Kevin Cornish has now been with us for 2 years.
Kevin Ireland has been working at Alberta Lift & Equipment Rentals for 3 years.
For a little bit of fun, we decided to play some team building exercises this month and they went really well. The photos may look a little bit silly, but these balloon games helped to prove just how cohesive our group is and how well we can work as a team.
All-in-all this Fantastic Friday was a great success and we look forward to another excellent month and more improvements with our team, response time and customer service records! Here's to an even better April!
Alberta Lift & Equipment Rentals. Service. Within reach.
Reader Comments (0)
You must login to post comments.